What should I do if I'm having trouble logging into the Spectra page?

Modified on Wed, 17 Apr 2024 at 04:55 PM

If you're encountering issues logging into Spectra, here's how you can address it:

1. Instead of using your user ID and password, opt for logging in with your phone number followed by the OTP (One-Time Password) sent to your registered mobile number. This alternative method often resolves access issues quickly.
2. Should the problem persist, please know we take login concerns very seriously. We will immediately escalate the issue to our dedicated Spectra team for a thorough investigation.

We are fully committed to resolving any login issues you face with Spectra promptly. Meanwhile, should you have any further questions or require additional assistance, we request you to raise a ticket via the Settl. Connect app. 

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